Hospitality worker carrying drinks

How It Works

We know you are already managing a heavy load between your shifts at work and your shifts at home. Our goal is to make getting help as simple and stress-free as possible, while ensuring we gather the right information to build a strong case for your relief.

How You Qualify

To access the Hospitality Caregiver Relief Fund, applicants must meet the following criteria:

  • Employment: To qualify, you must currently be employed in the hospitality industry (hotels, restaurants, bars, etc.) working a minimum of 30 hours per week for at least six months.
  • Caregiving Status: You are the primary, unpaid family caregiver for an aging, ill, or disabled loved one.
  • Location: You and your loved one reside in California.

What We’ll Need From You

Help us advocate for you! The more details and documentation you share, the better we can assess your needs and build your case. Please be as specific as possible. Our application requires:

  • Contact Info & Household Makeup: Applications are anonymous to all but the case management team.
  • Statement of Need & Caregiving Story: A few sentences that explain your reason for applying and the challenges you are facing as the primary caregiver. Please describe any changes in your situation, the type of crisis you are experiencing, when it began, and a brief overview of your situation at home so our team knows exactly what specific help you need most.
  • Employment Information: Including paystubs to verify you meet our guidelines of working at least 30 hours per week with a six-month work history.
  • Supporting Documents: Proof of caregiving duties for a family member in need (on‑record designation as caregiver by medical officials or family) and a timetable of care.
  • Recipient Details: Complete personal and contact info for your caregiving recipient (and household if requested).

We understand the process can be daunting, and your HCRF case manager is here to support you throughout. We only ask for what we need, and we do not share information or report to other agencies. This is a completely confidential process.

What You Can Expect

  • A kind person: A caring human thoroughly considers every detail of requests. We build relationships with each applicant and stay in close communication throughout the process.
  • Total privacy: The application process is completely anonymous. Only the HCRF case management team will see an application in its entirety.
  • Thoughtful guidance: If you do not meet the qualifications to open a case, we will explain the reasons and inform you if or when you should reapply. We’ll also point you to additional trusted resources that can help.
  • Follow‑Through: You may be asked for caregiving updates and to keep a ledger showing times of caregiving and the extent of daily duties (optional in some cases).
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